Why do employees remain susceptible to phishing attacks? We conceptualize the handling of phishing attempts as one of many information processing tasks employees encounter while fulfilling workplace responsibilities.

Where do valuable contributions originate from in online innovation communities?

Echo chambers and filter bubbles are potent metaphors that encapsulate widespread public fear that the use of social media may limit the information that users encounter or consume online, thus failing to promote a shared experience of free-flowing information.

How should we adapt our research norms, traditions, and practices to reflect newfound data abundance? How can we leverage the availability of big data to generate cumulative and generalizable knowledge claims that are robust to threats to validity?

How should teams of experts working on knowledge-intensive projects be structured? Should they be hierarchical? Or will flexible, self-organized groups perform better?

We find that beyond communication network position—in terms of formal role, centrality, membership in the core, and boundary spanning—those viewed as leaders by other participants, post a large number of positive, concise posts with simple language familiar to other participants.

Network exchange patterns in online community communication networks are characterized by direct reciprocity and indirect reciprocity patterns and, surprisingly, a tendency away from preferential attachment.

Because virtual communities are perpetuated through voluntary contributions, the persistent peripheral participation of lurkers is sometimes viewed negatively as social loafing or free-riding. Alternatively, an individual may engage in legitimate peripheral participation when their passive monitoring of group activities educates, socializes and otherwise prepares them for more effective contribution.